SMS Terms & Conditions
Last updated: [DATE]
These SMS Terms & Conditions govern the text-messaging program operated by True Return Partners, LLC ("True Return Partners," "we," "us," or "our"). By providing your mobile number and opting in, you agree to these terms.
1. Program description
True Return Partners sends text messages to individuals who have asked to hear from us about potential surplus-fund or unclaimed-property claims that may belong to them. Messages relate to verifying your potential claim, coordinating documents, scheduling, and status updates.
2. How you opt in
You opt in to receive text messages only by taking an affirmative action — for example, checking the SMS consent box on our website contact form and submitting your mobile number, or by giving us your express consent to text you during a call or in writing. We do not add anyone to our text program without their consent, and consent is never a condition of using our services.
3. Message frequency
Message frequency varies based on your claim activity. You may receive recurring messages related to your inquiry and any claim in progress.
4. Cost
Message and data rates may apply, depending on your mobile carrier and plan. True Return Partners does not charge you for text messages.
5. How to opt out
You can cancel the SMS program at any time by replying STOP to any message. After you send STOP, we will send you one confirmation message and then stop sending texts. You may still receive communications from us by phone, mail, or email unless you ask us to stop those as well.
6. Help
For help, reply HELP to any message, or contact us at [support email] or [support phone].
7. Supported carriers
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.
8. Privacy
Your mobile information is handled in accordance with our Privacy Policy. We do not sell or share your mobile opt-in information or phone number with third parties or affiliates for their own marketing purposes. Mobile information will not be shared with third parties except as needed to operate our services (for example, our messaging provider) or as required by law.
9. Changes
We may update these SMS Terms from time to time. The version posted here reflects the current terms.